99bk believes entertainment is best when it is mindful and in control. We genuinely care about the mental and financial well-being of every player on our platform. We are always here for you with responsible gaming tools and support.
Set your own betting amount on a daily, weekly, or monthly basis. 99bk gives you the freedom to manage your own budget and keep spending in check.
Set your own daily play time limit. Once the limit is reached, the system will automatically send you an alert, helping to ensure gaming does not interfere with other areas of your life.
Whenever you feel like you need a breather, you can pause your account for anywhere from 24 hours to 30 days. No bets can be placed during this period.
Exclude yourself from the platform for a set period or permanently. The decision is entirely yours, and 99bk will respect it.
If losses reach a set amount, your account will automatically pause. This feature directly helps limit financial harm.
If you are experiencing gambling-related problems, our 99bk support team can connect you with professional help organizations. You are not alone.
Responsible gaming at 99bk is more than a policy — it is a commitment at the heart of everything we offer. We want you to enjoy entertainment with a clear head and a sensible budget.
Responsible gaming means betting or playing with full awareness — of how much time you are spending, how much money you are using, and whether gaming is affecting your daily life. 99bk believes online gaming and Sports Betting can be a healthy form of entertainment, as long as it is enjoyed in moderation and with a plan.
For many people in Bangladesh, online gaming is simply a form of entertainment — and that's perfectly fine. But sometimes a habit of excessive play can develop, leading to financial and mental health problems. With that risk in mind, 99bk has built responsible gaming tools and awareness services to help players stay in control.
Our goal is for every user to play in a safe environment — where gaming remains a source of enjoyment, never stress or obligation. 99bk's responsible gaming policy is built with exactly that in mind.
99bk offers a range of practical tools to help you stay in control of your gaming. All tools can be activated at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Decreasing a limit takes effect immediately; increasing a limit requires a 24-hour waiting period.
Set a session time limit before you start playing. Once the time is up, the system will automatically log you out.
Set a daily or weekly loss limit. Once that limit is reached, no further bets can be placed until the next period begins.
Pause your account for anywhere from 24 hours to 30 days. Promotional communications will also be suspended during this time.
Exclude yourself from the platform for 6 months, 1 year, or permanently. Opening a new account will not be possible during this period.
At regular intervals, a summary of your total time played and amount spent will appear on screen to help you stay informed.
To activate these tools, go to the "Responsible Gaming" section in your account settings, or reach out to our support team for assistance.
Problem gambling typically develops gradually. If you notice any of the following signs in yourself or someone you know, it's important to seek support promptly.
Chasing losses: Chasing losses by placing larger bets to try to recover what you've lost is the most common sign of problem gambling.
Spending beyond your budget: Betting with money set aside for essential expenses or savings, or borrowing money to play.
Hiding from family and friends: Being dishonest with loved ones about how much you play or how much you have lost.
Inability to stop playing: Wanting to stop but being unable to, and repeatedly coming back.
Emotional changes: Feeling anxious, irritable, or restless when unable to play.
Impact on work and relationships: Gaming negatively affecting work, studies, or family relationships.
Impact on sleep and health: Playing late into the night, irregular eating habits, and disrupted sleep.
If you recognize any of the signs above in yourself, do not wait — contact 99bk support or activate self-exclusion right away.
Answer the following questions honestly. If you answer "yes" to most of them, it may be time to reconsider your gaming habits.
Answer honestly — this information is for your eyes only.
Have you ever spent more than your planned budget and felt regret afterward?
Have you ever gone back to betting in order to recover money you lost?
Have family members or friends expressed concern about your gaming habits?
Do you feel restless or irritable when you are unable to play?
Have you ever placed bets using money meant for daily expenses, or borrowed money to gamble?
Has gaming affected your work, studies, or sleep?
Have you ever wanted to stop but found you couldn't?
If you answered "Yes" to 3 or more questions, please reach out to 99bk Support today or activate a cooling-off period or self-exclusion on your account.
99bk strictly prohibits anyone under the age of 18 from participating. Protecting minors is one of our most important responsibilities.
Parents can install parental control software on household devices to restrict their children's access to online gaming sites. 99bk strongly encourages this step.
If you suspect a minor is using 99bk, please contact us. We will act promptly.
Below are answers to the most frequently asked questions about responsible gaming.